Privacy Policy

IntroductionGaia Digital LLC and Dion Digital Consulting LTD are jointly owned and form a partnership, with Gaia Digital LLC operating www.hidden.com in the USA and Dion Digital Consulting LTD operating in the rest of the world. Both Gaia Digital LLC and Dion Digital Consulting LTD operate www.hidden.com together, an online platform that allows users to post and sell adult entertainment content (“Hidden”). Gaia Digital LLC is the owner of www.hidden.com and any affiliated websites and related mobile versions (hereinafter “we”, “us”, “our”, etc.). We respect your privacy and are committed to protecting it through this Privacy Policy (the “Policy”). This Policy describes the types of personal information we may collect from you, the user, (you, your, yours, etc.) or that you may provide to us when you use the services offered by us on the Site (the “Services”), and our practices for collecting, using, keeping, protecting, and disclosing your personal information.We process your personal data when you use our website located at www.hidden.com ("Website") and for the provision of the services that we offer from time to time via our Site.Please read this Policy carefully to understand our practices regarding your personal information and how we will treat it. If you do not agree with this Policy, your sole choice is to leave the Site. By accessing or using the Site, you agree to this Policy and consent to our collection, use, disclosure, retention, and protection of your information as described in this Policy.We reserve the right to revise, amend, or modify this Policy at any time and in any manner. We will consider your continued use of the Site after we make changes to this Policy as your acceptance of the changes, so you must periodically revisit this Policy and check the “Last Updated” date above. If changed, this Policy has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.You may either be categorized as “Creator” or “Fan”, depending on how you are using the Site. In both cases you are considered a User of the Site.1. What is personal data?"Personal data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household.In addition, we may collect data that is not capable of identifying you or is otherwise not associated or linked with you, such as deidentified, aggregated or anonymized information. This type of data is not personal data, and our use of such data is not subject to this Policy.2. Informing us of changesIt is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes at any point during your relationship with us. Updates or corrections can be made through your account settings on our Site.3. How old do you have to be to use the Services?We prohibit anyone under the age of eighteen (18) from accessing the Site or using the Services. We do not knowingly market to or collect or solicit any information from or about anyone under the age of eighteen (18). If you are under the age of eighteen (18), you must not submit information to us and must immediately leave the Site. If we learn that we have collected information from or about a person under the age of eighteen (18), we will delete that information as quickly as possible. If you believe that we might have such information, please contact us at support@hidden.com.4. What types of information do we collect about you?We may collect and process several categories of “personal data” from and about users of the Site which we have been grouped together as follows:
Category Of Personal DataDescription
User data

Creators:

  • full name
  • alias, if applicable
  • residential address
  • country of residence
  • email address
  • telephone number
  • a copy of the government identity document that you provide to us
  • a "selfie" of you holding your government identity document
  • third-party social media handle / personal website address (used to further verify your age and identity and to help us better understand the content which you are likely to share on our Website)
  • signature on release forms if you feature in another Creator's content
  • security questions and answers
  • photographs and videos

Fans:

  • email address
  • telephone number
  • full name
  • security questions and answers

Account Data

Creators:

  • profile name
  • password
  • avatars and headers of your Creator
  • account your subscriptions, subscribers and referrals
  • posts that you have made to your Creator account
  • comments on posts made from your Creator account
  • chat messages between you and other users
  • customer support queries that you submit to us

Fans:

  • profile name
  • password
  • avatars and headers of your Fan account
  • your subscriptions comments on posts made from your Fan account
  • chat messages between you and other users
  • customer support queries that you submit to us

Transaction Data

Creators:

  • earnings
  • pay-out requests
  • payments made to your Creator account
  • payments made from your Creator account to other Creators
  • any failed payments
  • IBAN
  • account number and other card details

Fans:

  • payments made from your Fan account to Creators
  • any failed payments
  • IBAN
  • account number and other card details

Technical Data

Creators and Fans

Internet or other electronic network activity information, including: internet protocol (IP) address (and associated location data) Internet Service Provider (ISP) device and type name and version of browser

Usage Data

Creators and Fans

We use cookies where necessary (to allow you to browse the Services and access certain pages of the Site) and, with your consent we will use cookies:

for performance on the Site (e.g. to analyze how users interact with the Website to improve the Services and, where you are a Creator, so that we can recognize that you have referred another Creator through your unique referral code) for Website functionality (e.g. saving your logged-in status) More information on our use of cookies, including how to delete or block cookies, can be found in our Cookie Policy. In some cases, data collected from cookies will be in a deidentified, aggregated or anonymized format.

This Policy does not apply to personal information that has been de-identified or that is otherwise publicly available.We, or our contractors, may collect, store, and/or maintain biometric information including, but not limited to, a scan of your face geometry, from any content or verification documents you provide to us or upload to the Site, for the purposes of age/identity verification and/or content moderation.5. How do we collect your personal information?We collect your personal information directly from you when you provide it to us, such as through:● The account registration process;● Your profile information or other posts;● Your purchases and other financial transactions;● Your search queries;● Your linked social media accounts;● Your responses to any surveys we ask you to complete;● Your other communications and interactions with us, whether by contact form, phone, mail, email, text, or other means, including on third-party social media platforms; and● Our technologies, including our servers, log files, cookies, pixel tags, and analytics services.We also collect your personal information automatically from your computer device or mobile phone and through cookies, web beacons, and other tracking technologies.This Policy does not apply to information collected by us offline or through any other means, or by any third party that is linked to or accessible through the Site.6. Do third parties collect my personal information on the Site?Third parties including users, advertisers, content or application providers, and third-party plug-ins may provide materials to the site which use cookies, web beacons, or other tracking technologies to collect your personal information, including information about your online activities over time and across different websites and other online services. Those third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control third-party tracking technologies or how third parties use them. Your use of third-party plug-ins are governed by the user terms and privacy policy of the third party that provided that plug-in. If you have any questions about an advertisement or plug-in, you should contact the responsible provider directly.Please be aware that we do not operate, control, or endorse third-party websites that may be linked on the Site, nor are we responsible for the content or privacy practices of third-party websites. We disclaim any responsibility for your personal information on third-party websites, and we do not make any warranties or representations that any third-party website (or even this Site) will function without error or interruption, that defects will be corrected, or that any third-party websites or their servers are free of viruses or other problems that may harm your computer. We encourage you to be aware when you leave the Site and to read the privacy policies of any third-party website that collects your personal information.7. How do we use/process your personal data?We may use your personal data:● To provide you with access to the Site and use of the Services according to our Terms of Service;● For legitimate interests. (for example, investigating and responding to a report made through our platform, to protect a Creator's intellectual property rights, maintaining a record of banned users, to prevent further access to the Site etc.)● To speed up the Services, such as by automatically updating your account information;● To recognize you when you return to the Services;● To personalize the Services according to your preferences and individual interests;● To notify you about changes to the Services and our policies;● To carry out our obligations and enforce our rights arising from any contracts between you and us, including this Policy and our Terms of Service Agreement;● To monitor and analyze traffic and usage trends related to the Services;● To verify the integrity and security of the Services;● To improve the Services and provide customer service;● To investigate and prevent unauthorized or prohibited uses of the Services;● For marketing or advertising purposes;● For a task carried out in the public interest. This may include, for example, reporting illegal activity to relevant law enforcement authorities, other governmental agencies and non- governmental organizations;● To comply with applicable law, rules and regulations in the locations where we operate; and● For any other purpose with your consent.8. Do we share your personal data with third parties?We may share publicly available information and de-identified information with third parties without restriction. However, we may only disclose your personal data to:● Our subsidiaries, affiliates, contractors, service providers, and other third parties as necessary to provide the Services to you;● Potential buyers or other successors in the event of a merger, joint venture, assignment, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets including bankruptcy, liquidation, or similar proceeding;● Law enforcement authorities, government agencies, and private litigants, such as in response to lawful criminal, civil, or administrative process or discovery requests, subpoenas, court orders, writs, or reasonable requests of authorities or persons with the reasonable power to obtain such process;● Any other party as necessary to identify, contact, or bring legal action against someone who may be violating our policies;● Any other party as necessary to identify, contact, or bring legal action against someone who may be violating our policies;● Any other party to comply with a legal or tax obligation or to protect our legitimate interests;● Any other party as necessary to protect the rights, property, or safety of us, our users, or the general public, including but not limited to disclosures for the purposes of fraud protection and credit risk reduction; and● Any other party with your consent.9. What choices do you have over your personal information?We strive to provide you with choices about the personal information you provide directly to us. You can always delete or restrict any personal information that you provided directly to us. In the case of personal information contained in your content, you delete the content containing the personal information from your profile. In all other cases, we will delete any personal information that you have provided directly to us, if you request to permanently delete your account. However, we may retain your personal information for any use set forth in section 7 herein. Further, we may refuse to accommodate any change if we believe doing so would violate any law or legal requirement or cause the information to be incorrect.We also strive to provide you with choices about the personal information that we collect from you automatically. You may refuse to accept cookies by activating the appropriate setting on your browser. To learn how you can manage your other cookies, visit www.allaboutcookies.org/manage-cookies/ and see our Cookies Policy. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, we will issue cookies when you access to the Site.Do Not Track (“DNT”) is a privacy preference that you can set in your browser. DNT is a way for you to inform websites and services that you do not want certain information about your browser history collected over time and across websites or online services. However, we do not recognize or respond to any DNT signals as the Internet industry works toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT. For more information, visit www.allaboutdnt.com We do not control third parties’ collection or use of your personal information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.10. How long do we retain your personal information?We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, as set out in this Policy. Subject to the below, we retain personal data for a period of 5 years after the deletion or deactivation of your account on the Website.Please note that:● We will delete your personal data sooner where a shorter retention period is required by applicable law.● We will retain your personal data for a longer period to the extent we deem necessary to carry out the processing activities set out in this Policy, for example:
  • where it is necessary to comply with laws and regulatory obligations that are applicable to us (e.g. adhering to record keeping / maintenance requirements in certain locations and financial / tax reporting requirements, which in some cases is up to 7 years, and if we receive a valid legal request, such as a preservation order or search warrant, related to your account);
  • for the purposes of identifying and reporting illegal activity, protecting the safety of our users and third parties, or otherwise protecting the rights and property of our users, us, and other third parties (e.g. where you have, or we have reason to believe that you have, violated our Terms of Service, and in circumstances where users are banned from further access to the Site);
  • for purposes of legal proceedings (e.g. to defend ourselves in litigation about a claim related to you); and
  • for the purposes of responding to requests from third parties in relation to your account, such as requests received from, or investigations by, law enforcement authorities, relevant governmental authorities (e.g. tax authorities and regulatory authorities) and non-governmental organizations.
The personal data that we retain and the length of time for which it is retained will be determined on a case-by-case basis, depending on the particular circumstances.11. Is your personal information secure?We are committed to data security, and we have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, change, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. However, you understand and agree that the transmission of your personal information over the Internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures used by the Site.12. Your rights regarding personal dataUnder certain circumstances and subject to certain exemptions, you have the right to: Withdraw your consent to the processing of your personal data: Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before you withdraw your consent.Request to know or access to your personal data: You may receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you: You may correct any incomplete or inaccurate personal data we hold about you.Request deletion / erasure of your personal data: You may ask us to delete or remove personal data where there is no legitimate reason for us continuing to process it. You also may ask us to delete or remove your personal data where you have exercised your right to object to processing (see below). Please note that we may not always be able to comply with your request of deletion / erasure especially where we are legally obliged to keep records for such data as detailed in section 10 above. Request the restriction of processing of your personal data: You may ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.Request the transfer of some sections of your personal data to another party.You also have the right to object to processing of your personal data where we are relying on a legitimate interest for the processing and there is something about your particular situation which makes you want to object to processing on this ground.We do not process personal data that is subject to solely automated decision-making, where that decision-making is likely to have a legal or similarly significant effect on you.13. Exercising your rightsIf you would like to exercise your rights regarding personal data, you may do so by contacting us at the below information: privacy@hidden.com14. State Privacy Rights● Your California Privacy Rights: We do not meet the triggers of California Civil Code §1798.83, because we do not disclose personal information to third parties for direct marketing purposes. We do not meet the triggers of the California Consumer Privacy Act, in part because we do not sell your personal information.● Colorado: We do not meet the triggers of the Colorado Privacy Act.● Connecticut: We do not meet the triggers of the Connecticut Data Privacy Act.● Delaware: We do not meet the triggers of the Delaware Personal Data Privacy Act.● Florida: We do not meet the triggers of the Florida Digital Bill of Rights.● Indiana: We do not meet the triggers of the Indiana Data Privacy Law.● Iowa: We do not meet the triggers of the Iowa Consumer Data Protection Act.● Kentucky: We do not meet the triggers of the Kentucky Consumer Data Protection Act.● Maryland: We do not meet the triggers of the Maryland Online Data Privacy Act.● Montana: We do not meet the triggers of the Montana Consumer Data Privacy Act.● Nebraska: If you are a resident of Nebraska, you may, no more than twice per year, send us request, or appeal a prior request, by sending an email to support@hidden.com to: (i) confirm whether we are processing your personal information, (ii) correct inaccuracies in your personal information, (iii) delete your personal information, and (iv) obtain a copy of your personal information. We do not (i) use your personal information for targeted advertising, (ii) sell your personal information, nor (iii) use your personal information for profiling in furtherance of a decision that the provision or denial of certain protected services.● Nevada: We do not meet the triggers of Nevada Revised Statute Chapter 603A. While we do not sell your personal information, Nevada residents may submit an opt-out request to support@hidden.com which we will honor if we sell your personal information at a future date.● New Hampshire: We do not meet the triggers of the New Hampshire Privacy Act.● New Jersey: We do not meet the triggers of the New Jersey Data Privacy Law.● Oregon: We do not meet the triggers of the Oregon Consumer Privacy Act.● Rhode Island: We do not meet the triggers of the Rhode Island Data Transparency and Privacy Protection Act.● Tennessee: We do not meet the triggers of the Tennessee Information Protection Act.● Texas: If you are a resident of Texas, you may, no more than twice per year, send us request, or appeal a prior request, by sending an email to support@hidden.com to: (i) confirm whether we are processing your personal information, (ii) access your personal information, (iii) correct inaccuracies in your personal information, (iv) delete your personal information, and (v) obtain a copy of your personal information. We do not (i) use your personal information for targeted advertising, (ii) sell your personal information, nor (iii) use your personal information for profiling in furtherance of a decision that the provision or denial of certain protected services.● Utah: We do not meet the triggers of the Utah Consumer Privacy Act.● Virginia: We do not meet the triggers of Virginia’s Consumer Data Protection Act.15. International UsersThis Policy is intended to cover collection of personal information within our home jurisdiction (meaning USA and Cyprus). Some countries may require stricter privacy policies than those described in this Policy. If you are accessing the Site from a foreign country, you understand and agree that your personal information may be transferred to, stored, and processed in our home jurisdiction or the jurisdiction of the third parties described herein, and that the data protection and other laws of our home jurisdiction or the jurisdiction of such third parties might not be as comprehensive as those in your country.16. No Third-Party RightsThis Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.